Help Articles are product support tips and information straight from the Harris Geospatial Technical Support team developed to help you use our products to their fullest potential.

​Harris Product FlexNet Licensing: How to Connect a Client to a License Server


This article applies to the new licensing technology implemented in Harris Geospatial Solutions products, beginning with IDL 8.6 and ENVI 5.4. TOPIC: This help article provides instructions on how to allow a Harris Geospatial products, such as ENVI 5.4 and IDL 8.6, to ... more »

How to get the Device ID using IDL 8.6


Discussion: In previous versions of IDL, users could use the LMGR function's LMHOSTID keyword to get the Device ID of the system on which it was running. This keyword is not available in IDL 8.6 and thus this method of getting the Device ID no longer works. Solution: A workaround to this issue is to use SPAWN and the "activate.exe" ... more »

FATAL Unable to create database connection


Description: It is possible that when you try to run the IDL 8.6 license server on a Linux system, it might fail to start with  following error in the log: FATAL Unable to create database connection Solution: The cause of this issue may be the permissions of the license server installation. A possible solution is to uninstall and ... more »

Generic communications error when activating a license


Description: When you try to activate a license using the Harris License Administrator application, you may encounter an error similar to the following: ************** Activate (local) ***************** Failed to activate XXXX-XXXX-XXXX-XXXX --------------------------------------------------------- 2016-12-14 12:01:01 Attempting ... more »

After installing ENVI 5.4 and then installing IDL 8.6 on the same machine, the command "e=envi()" results in "% Syntax error."


Question:   I installed ENVI 5.4 and then separately installed IDL 8.6 to the same machine.  I then started an IDL session from the IDL installation and tried to start ENVI by issuing the following command at the IDL> prompt: e = envi(). The result was "% Syntax error." What is the problem? Answer:  The behavior ... more »

12345678910 Last


ENVI 5.4 / IDL 8.6 Quick Start Install and Licensing Guide


Below is a quick start guide to follow to download and activate your ENVI 5.4 and/or IDL 8.6 software once ... more »

ENVI Pocket Guide Vol. 1 | Basics

An ENVI quick reference booklet that provides users succinct steps on how to accomplish common tasks in ENVI.


© 2017 Exelis Visual Information Solutions, Inc., a subsidiary of Harris Corporation