Help Articles are product support tips and information straight from the Harris Geospatial Technical Support team developed to help you use our products to their fullest potential.

FATAL Unable to create database connection


Description: It is possible that when you try to run the IDL 8.6 license server on a Linux system, it might fail to start with  following error in the log: FATAL Unable to create database connection Solution: The cause of this issue may be the permissions of the license server installation. A possible solution is to uninstall and... more »

Generic communications error when activating a license


Description: When you try to activate a license using the Harris License Administrator application, you may encounter an error similar to the following: ************** Activate (local) ***************** Failed to activate XXXX-XXXX-XXXX-XXXX --------------------------------------------------------- 2016-12-14 12:01:01 Attempting... more »

After installing ENVI 5.4 and then installing IDL 8.6 on the same machine, the command "e=envi()" results in "% Syntax error."


Question:   I installed ENVI 5.4 and then separately installed IDL 8.6 to the same machine.  I then started an IDL session from the IDL installation and tried to start ENVI by issuing the following command at the IDL> prompt: e = envi(). The result was "% Syntax error." What is the problem? Answer:  The behavior... more »

ENVI 5.4 Release Notes


Release Notes See the following sections: ENVI 5.4 IDL 8.6 ENVI 5.4 See the following sections: ENVI System Requirements New Features in ENVI Fixed Issues in ENVI ENVI System Requirements Platform Hardware Operating System... more »

IDL 8.6 Release Notes


IDL 8.6 See the following sections: IDL Supported Platforms New Routines and Features in IDL Backward-Compatibility Issues in IDL Fixed Issues in IDL Known Problems in IDL IDL Supported Platforms Platform Hardware Operating System Supported... more »



ENVI 5.4 / IDL 8.6 Quick Start Install and Licensing Guide


Below is a quick start guide to follow to download and activate your ENVI 5.4 and/or IDL 8.6 software once... more »

ENVI Pocket Guide Vol. 1 | Basics

An ENVI quick reference booklet that provides users succinct steps on how to accomplish common tasks in ENVI.


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