Tuesday, February 07, 2017
You may be unable to activate your software due to folder permissions issues. Permissions for the /Applications/harris/license/flexera folder must be configured to Read&Write, so that the software can be activated.
You might have this issue if you experience an error such as the following:
Failed to activate XXXX-XXXX-XXXX-XXXX
Select the Lock icon at the bottom right of the screen. You will be prompted for your password for the system. Provide this, and the lock icon becomes unlocked. You are now able to select the Privilege Settings on the right in the image above.
From the selection menu, choose “Read & Write” for system, wheel, and everyone. Select the open lock icon again, and re-lock the folder.
Attempt to activate your software using the activation codes. This should resolve the error, and your software should be activated. If this does not resolve the error, check the permissions of the parent folders, licensing and harris.
Written by JB - 02/07/2017; reviewed DS, KK
Number of views (42)/Comments (0)
Sign Up for News & Updates: Stay informed with the latest news, events, technologies and special offers.