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ERROR: ACTIVATION_ID_INVALID

THIS INFORMATION ONLY PERTAINS TO SOFTWARE VERSIONS ENVI 5.4, IDL 8.6 AND NEWER.

This error can occur when activating a network (floating) license on a license server. It may look similar to the following:

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Failed to activate ****-****-****-XXXX on server localhost
{
  "items" : [ {
    "category" : "PUBLIC",
    "code" : 1,
    "detail" : "****-****-****-XXXX",
    "status" : "ACTIVATION_ID_INVALID"
  } ]
}

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CAUSE: This error can occur when attempting to activate a network (floating) license due to a typo in the activation code.  

SOLUTION: Verify the activation code entered is correct and does not contain any typos. The code must contain all 16 characters in groups of 4 digits, separated by hyphens (i.e. XXXX-XXXX-XXXX-XXXX). Be sure not to confuse any "zero" characters with the letter "O'. That actual character in the activation codes is always a "zero". 

 

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