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Last Post 27 Nov 2018 08:29 PM by  Matthew Irwin
Error: Unable to license IDL Runtime
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Matthew Irwin



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Posts:3
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12 Nov 2018 03:36 PM
    This is the second time this has happened, When trying to run ENVI or the Harris Licence Admin it just give a window that says Unable to license IDL Runtime
    no other info or options

    Mari Minari



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    Posts:2096
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    13 Nov 2018 01:41 PM
    What version of ENVI and on which OS?
    In ENVI 5.4/IDL8.6 and the first version of the new licensing there was an issue with switching mac addresses. This was resolved in the newer releases although on Mac and Linux, it can occasionally return.
    You can try clearing the C:\Program Files\Harris\license\flexera and C:\Program Files\Harris\license\flexera-sv directories as well as deleting the device.id0. Then try reactivating the license.

    Matthew Irwin



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    Posts:3
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    27 Nov 2018 08:29 PM
    ENVI 5.5.1
    W10 Enterprise 64bit
    i ended up doing a full uninstall and reinstalled and it worked.
    But the software team have just deployed it to a lab computer and they got that error - so i will try your suggestion!
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