Harris Geospatial offers two levels of support for customers who have at least one product under maintenance. In addition to the Standard Support level, Harris Geospatial is now offering an enhanced level of support -- the Silver Level Support package. Silver Level support includes faster response times, a named support engineer, Skype support, daily updates on support incidents, onsite training discount, phone support, and a discounted rate for the ENVI Analytics Symposium.
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