It depends on when the data was produced. If the file names of the data are now the shorter length, it will require upgrading to ENVI 5.4 and getting a patch for that version. If it is the longer style file names, then there are patches for ENVI 5.3.1 (SP1) or ENVI 5.3.2 (SP2). You can contact your local office to request these patches to give them a try:
[email protected]